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Cloud Computing Solutions provider and hosted virtual desktops
Supplementary
Cloud Support
All our Cloud Solutions include Bronze Support but we also offer Supplementary Cloud Support to help Cloud Users with software or hardware issues related to your local or Cloud environment.
Bronze
Cloud Platform Support
All our Cloud Solutions include Bronze Support which covers issues related to your Cloud Platform. It also includes 30-days backups, Cloud Security Maintenance, and Microsoft Software Updates to ensure that your Cloud Platform is always up to date.
Cloudsis Cloud Solutions Provider
Support Services
Award-Winning Support
Our Award Winning Support services are proud to have one of the fastest response times in the market. Quick and easy access to our Support Team 24/7 with our Integrated Multiplatform Support Portal.
Consultancy
Our Support Specialists will assess your software and hardware requirements and recommend the more adequate infrastructure to enjoy the best Cloud experience.
Experience
We have been providing specialist Cloud solutions for SME’s since 2009 making the migration to the Cloud simple by focusing on the solution required by businesses rather than the underlying IT technicalities.
Add Support to your Cloud Subscription
Pay only for what you need - 1 TOKEN=15 minutes
Bronze
Included with your Cloud
Silver
£5 per user/month
Gold
£75 + £10 per user/month
Platinum
Bespoke price
CLOUD PLATFORM SUPPORT
Cloud Server Support
Cloud Server Maintenance
Cloud Users Technical issues
30 days backups
Cloud security
Microsoft software updates
CLOUD PLATFORM SUPPORT
Cloud Server Support
Cloud Server Maintenance
Cloud Users Technical issues
30 days backups
Cloud security
Microsoft software updates
CLOUD PLATFORM SUPPORT
Cloud Server Support
Cloud Server Maintenance
Cloud Users Technical issues
30 days backups
Cloud security
Microsoft software updates
CLOUD PLATFORM SUPPORT
Cloud Server Support
Cloud Server Maintenance
Cloud Users Technical issues
30 days backups
Cloud security
Microsoft software updates
CLOUD USERS SUPPORT
Citrix receiver Issues
Restore files from backup
(1 p/mnth)
Cloud Windows Support
Cloud Email/Outlook 365 Support
VOIP Support
Virtualisation of new Apps
Initial Consultation for IT projects
IT Consultancy available
Email archiving Support
Personal data removal for leavers
CLOUD USERS SUPPORT
Citrix receiver Issues
Restore files from backup
(1 p/mnth)
Cloud Windows Support
Cloud Email/Outlook 365 Support
VOIP Support
Virtualisation of new Apps
Initial Consultation for IT projects
IT Consultancy available
Email archiving Support
Personal data removal for leavers
CLOUD USERS SUPPORT
Citrix receiver Issues
Restore files from backup
(1 p/mnth)
Cloud Windows Support
Cloud Email/Outlook 365 Support
VOIP Support
Virtualisation of new Apps
Initial Consultation for IT projects
IT Consultancy available
Email archiving Support
Personal data removal for leavers
CLOUD USERS SUPPORT
Parallels receiver Issues
Restore files from backup
(1 p/mnth)
Cloud Windows Support
Cloud Email/Outlook 365 Support
VOIP Support
Virtualisation of new Apps
Initial Consultation for IT projects
Consultancy available
Email archiving Support
Personal data removal for leavers* *Once per user/year
CLOUD USERS SUPPORT
Parallels receiver Issues
Restore files from backup
(1 p/mnth)
Cloud Windows Support
Cloud Email/Outlook 365 Support
VOIP Support
Virtualisation of new Apps
Initial Consultation for IT projects
Consultancy available
Email archiving Support
Personal data removal for leavers
CLOUD USERS SUPPORT
Parallels receiver Issues
Restore files from backup
(1 p/mnth)
Cloud Windows Support
Cloud Email/Outlook 365 Support
VOIP Support
Virtualisation of new Apps
Initial Consultation for IT projects
Consultancy available
Email archiving Support
Personal data removal for leavers
CLOUD RELATED SUPPORT
includes 1 token per user/month to cover other issues i.e.:
MS Office
Integration of Local Hardware
Printers
Scanners
Other hardware
Advice on system planning
Advice on infrastructure and system design
Advice on Network architecture
System audits & reviews
Non-Microsoft Software Updates
Reduced Consultancy rates
Reduced Onsite Support rates
CLOUD RELATED SUPPORT
includes 1 token per user/month to cover other issues i.e.:
MS Office
Integration of Local Hardware
Printers
Scanners
Other hardware
Advice on system planning
Advice on infrastructure and system design
Advice on Network architecture
System audits & reviews
Non-Microsoft Software Updates
Reduced Consultancy rates
Reduced Onsite Support rates
Additional tokens: £75
Onsite IT Support: £200* p/h
IT Consultancy available: £200 p/h
*Minimum Call Out 2 hours
Additional tokens: £75
Onsite IT Support: £200* p/h
IT Consultancy available: £200 p/h
*Minimum Call Out 2 hours
Additional tokens: £30
Onsite IT Support: £150* p/h
IT Consultancy available: £150 p/h
*Minimum Call Out 2 hours
ADVANCED SUPPORT
Local network security
Local firewall
Web filtering
Guest Wi-fi
Network traffic analysis
Book Cloudsis demo
Get Started!
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